General Terms and Conditions at Pension Wiesenrain
In winter the ski bus stops at our entrance, and you can ski right down to our door. In summer the mountain huts of our holiday region serve a good meal until late in the afternoon. Everything starts with a booking, though, and we would rather be clear in advance than leave you with surprises. On this page you will find what our prices include, what is paid here on site, how a room becomes yours and what happens if your plans change.
- Our prices are per person per day.
- The specified prices do not include a local tax of € 2,80 per person (from 14 years) per day, which is paid on site.
- Single room surcharge € 25,00.- per day
- For stays of less than 5 days, the surcharge per person per night is € 8.00
- Food intolerances and allergies are requested at the time of booking - surcharge € 9.00 per day
- Pets - unfortunately, we do not accept pets.
Further information for your holiday
Payment: In cash - please note the cash limit in Italy is Euro 999.99 per reservation or with EC or credit cards (MasterCard, Visa)
Room reservations: We ask for written confirmation
Deposit: This means a deposit to confirm the room reservation. This makes the booking binding. It is done by bank transfer or credit card debit (€ 300.00 for a double room for a period of one week)
Bank details:
Mair Kurt
IBAN: IT07R0585658760002571310528
SWIFT-BIC: BPAAIT2B002
specifying the period and person booking and "deposit to confirm the room reservation" as the reason for the transfer
Check-in and Check-out
- On the day of departure, the rooms should be vacated by 10:00 a.m.
- Check IN from 3 p.m.
Railway passengers (up to 2-4 persons) will be picked up free of charge at the train station (Mühlbach) (minimum stay 5 days)
Children's discounts
- Children up to 3,9 years in their parents' room (with 2 full-paying adults) receive a discount of 60%.
- Children from 4 to 7,9 years in their parents' room (with 2 full-paying adults) receive a discount of 50%
- Children from 8 to 11,9 years in their parents' room (with 2 full-paying adults) receive a discount of 40%
- Children from 12 to 17,9 years in their parents' room (with 2 full-paying adults) receive a discount of 20%
- The 3rd person (with 2 full-paying adults) receive a discount of 10%
Summer
Our philosophy is that our guests should experience a happy and carefree holiday. That is why we're extending our breakfast times.
The usual half-board catering will be changed slightly. We offer dinner on 4 evenings a week; additional dinners can be arranged on request.
- Our Honesty Bar invites you to take a relaxing break at any time. Drinks, bread rolls, cakes and small snacks can be enjoyed at the self-service at any time and entered into the Honesty Notebook.
- In our holiday region, there are numerous mountain huts where you can enjoy a delicious meal until late afternoon; our 3 partner restaurants (within easy walking distance) are also looking forward to your visit.
- There are also summer evenings in the village and in the surrounding area where food and drink are offered
- Restaurants in Maranza: Mountaintreff +39 327 5421913 (6-minute walk), Hofschank Heisla +39 339 5221518 (8-minute walk), Pizzeria s'Pfandl +39 54211913 (8-minute walk)
- Restaurants in Mühlbach: Pizzeria Mühlbacher Klause (10-minute drive)
- Restaurants in Vals: Mühle (10 minutes’ drive)
Thanks to this new concept, we are able to continue to offer lower rates.
Winter
Special amenities for our winter guests:
- Ski boot dryer in the house - new large ski room
- Sauna 2x weekly free of charge - 25% discount for the sauna in the indoor pool Alpine pool in Maranza
- Discounts of 10% on ski and snowboard hire in Maranza
- Our ideal location in the village; 5 minutes to the town centre, 300 m from the "Bergbahn" cable car, free ski bus stop at our entrance, it is possible to ski down to the hotel
- Fantastic view of the Val Pusteria and the Valle Isarco with the snow-capped mountains (Dolomites, Sciliar, Rosengarten, etc.)
- 58 km of slopes and 16 lifts
- Brunner lift (50 m above our guesthouse)
- Cleared winter hiking trails
- Family toboggan run can be easily reached with a lift
Cancellation and Travel Cancellation
There is no right of cancellation within the meaning of the Consumer Protection Code – however, we grant you the following cancellation conditions:
- up to 1 month before departure - no cancellation fee
- 30 days to 14 days before departure - 40% of the booking value
- 13 days to 7 days before departure - 70% of the booking value
- in the last week before departure - 90% of the booking value
In case of early departure, late arrival or no-show cancellation fees of 90% will be charged on the booked, unused days.
Frequently asked questions about our terms and conditions
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No. Our prices are per person per day and do not include the local tax of € 2,80 per person per day. It applies from the age of 14 and is paid here on site. For stays of less than five days there is a further surcharge of € 8,00 per person per night.
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Check-in is from 3 p.m.: let us know your time of arrival and the room stays reserved until 6 p.m. On the day of departure we ask you to vacate the room by 10:00 a.m. Railway passengers, up to 2-4 persons, are picked up free of charge at Mühlbach station for stays of at least 5 days.
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For a double room for a period of one week the deposit is € 300,00, by bank transfer to IBAN IT07R0585658760002571310528, SWIFT-BIC BPAAIT2B002, or by credit card debit. It confirms the room reservation and makes the booking binding. Please state the period, the person booking and “deposit to confirm the room reservation”.
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In cash, keeping in mind that the cash limit in Italy is € 999,99 per reservation, or by EC card or credit card (MasterCard, Visa). The deposit that confirms the reservation is handled separately, by bank transfer or credit card debit.
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Unfortunately not: we do not accept pets. Food intolerances and allergies, on the other hand, we do take care of. Please tell us at the time of booking; the surcharge is € 9,00 per day.
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With two guests paying the full rate and the children in their parents' room, the reductions are 60% up to 3,9 years, 50% from 4 to 7,9 years, 40% from 8 to 11,9 years and 20% from 12 to 17,9 years. The third person in the room, over 18, gets 10%.
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Up to one month before departure, no fee. From 30 to 14 days before, 40% of the booking value; from 13 to 7 days, 70%; in the last week, 90%. For early departure, late arrival or no-show, 90% on the booked, unused days.