Terms and Conditions

Our rates are intended per person and day.
The tourist tax must be added to the shown prices. The tourist tax is of € 1,90 per person (aged 14 years and over) per day, payable on departure.

Single room supplement Euro 15.00

A surcharge of € 8,00 per person and night applies for short stays of less than 4 days.

We don't accept dogs and cats.

The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
Cancellation is unpleasant for you and for us.

Summer 2020:

For cancellations made up to 15 days before the date of arrival, no additional fee will be charged.
For cancellations within 14 to 8 days prior to arrival, 40% of the total booking will be charged.
For cancellations within 7 to 4 days prior to arrival, 70% of the total booking will be charged.
For cancellations within 3 days prior to arrival, 90% of the total booking will be charged.
In case of early departure, late arrival or no-show, we will charge a cancellation fee of 90% of the amount paid for the missing days.

Winter 2021:

For cancellations made up to 91 days before the date of arrival, no additional fee will be charged.
For cancellations within 91 to 31 days prior to arrival, 40% of the total booking will be charged.
For cancellations within 31 to 8 days prior to arrival, 70% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 90% of the total booking will be charged.
In case of early departure, late arrival or no-show, we will charge a cancellation fee of 90% of the amount paid for the missing days.

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)

Payment: in cash up to € 1999,99, with EC card or credit cards (MasterCard, Visa or Euro Card)

Reservations: please send a written confirmation.

Deposit: the receipt of the deposit is considered to be your booking confirmation (€ 200.00 for a double room for a period of one week). The deposit is to be paid by credit card or bank transfer.
Bank data: (IBAN: IT07R0585658760002571310528 SWIFT-BIC: BPAAIT2B002 Please also state the booking period, your name and "Deposit for room confirmation" in the description field)

Please inform us about your estimated time of arrival; the rooms are reserved until 6 p.m.

The rooms have to be vacated by 10 a.m. on the day of departure.

Check IN from 3.00 p.m

Those travelling by train (up to 4 people) will be picked up at the train station Mühlbach for free. (stay 5 days)

Travel cancellation insurance: We recommend purchasing travel cancellation insurance. The insurance is also available from our insurance partner.

Children's reductions:

Children up to 1.99 years staying in their parent's room (2 adults) receive a reduction of 80%. (Cot € 3.00 per day)
Children up 2 years to 3.99 years staying in their parent's room (2 adults) receive a reduction of 70%.
Children up 4 years to 5,99 years staying in their parent's room (2 adults) receive a reduction of 50%.
Children up 6 years to 11,99 years staying in their parent's room (2 adults) receive a reduction of 30%.
Children up 12 years to 17.99 years staying in their parent's room (2 adults) receive a reduction of 15%.

Extra comfort for our winter guests:

ski boot dryer in the house
sauna free of charge 2 x week
reduction of 10% on ski and snowboard rental in Maranza
package offers
our advantageous position in the village; 3 min. walk to the village centre; 300 m from the new automatic "Bergbahn" cable cars; bus stop of the free ski shuttle in immediate vicinity; possible to ski right to the door
fantastic view of the Puster Valley and the Isarco Valley with snow-covered mountain peaks (Dolomites, Sciliar, Catinaccio, a.o.)
free ski shuttle to the two ski resorts Maranza-Gitschberg and Vals-Jochtal
advantageous ski pass offers for the Dolomiti Superski ski pass
14 modern lifts and 58 km of perfectly groomed slopes
skiing at the "Brunner" lift (50 metres from our pension)
trails for winter excursions
Family sled trail easily accessible with the cable car

Travel cancellation insurance: We recommend purchasing travel cancellation insurance. The insurance is also available from our insurance partner HGV.