Terms and Conditions
Our rates are intended per person and day.
The tourist tax must be added to the shown prices. The tourist tax is of € 1,90 per person (aged 14 years and over) per day, payable on departure.
Single room supplement Euro 25.00/day
A surcharge of € 8,00 per person and night applies for short stays of less than 5 days.
We don't accept dogs and cats.
The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
Cancellation is unpleasant for you and for us.
Winter 2022:
For cancellations made up to 14 days before the date of arrival, no additional fee will be charged.
For cancellations within 13 to 7 days prior to arrival, 70% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 90% of the total booking will be charged.
In case of early departure, late arrival or no-show, we will charge a cancellation fee of 90% of the amount paid for the missing days.
Summer 2022:
For cancellations made up to 31 days before the date of arrival, no additional fee will be charged.
For cancellations within 30 to 14 days prior to arrival, 40% of the total booking will be charged.
For cancellations within 13 to 7 days prior to arrival, 70% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 90% of the total booking will be charged.
In case of early departure, late arrival or no-show, we will charge a cancellation fee of 90% of the amount paid for the missing days.
Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)
Payment: in cash up to € 999,99, with EC card or credit cards (MasterCard, Visa or Euro Card)
Reservations: please send a written confirmation.
Deposit: the receipt of the deposit is considered to be your booking confirmation (€ 200.00 for a double room for a period of one week). The deposit is to be paid by credit card or bank transfer.
Bank data: (IBAN: IT07R0585658760002571310528 SWIFT-BIC: BPAAIT2B002 Please also state the booking period, your name and "Deposit for room confirmation" in the description field)
Please inform us about your estimated time of arrival; the rooms are reserved until 6 p.m.
The rooms have to be vacated by 10 a.m. on the day of departure.
Check IN from 3.00 p.m
Those travelling by train (up to 4 people) will be picked up at the train station Mühlbach for free. (stay 5 days)
Travel cancellation insurance:
We recommend purchasing travel cancellation insurance. The insurance is also available from our insurance partner
Children's reductions:
Children up to 1.99 years staying in their parent's room (2 adults) receive a reduction of 80%. (Cot € 3.00 per day)
Children up 2 years to 3.99 years staying in their parent's room (2 adults) receive a reduction of 70%.
Children up 4 years to 5,99 years staying in their parent's room (2 adults) receive a reduction of 50%.
Children up 6 years to 11,99 years staying in their parent's room (2 adults) receive a reduction of 30%.
Children up 12 years to 17.99 years staying in their parent's room (2 adults) receive a reduction of 15%.
Extra comfort for our winter guests:
- ski boot dryer in the house
- sauna free of charge 2 x week
- reduction of 10% on ski and snowboard rental in Maranza
- package offers
- our advantageous position in the village; 3 min. walk to the village centre; 300 m from the new automatic "Bergbahn" cable cars; bus stop of the free ski shuttle in immediate vicinity; possible to ski right to the door
- fantastic view of the Puster Valley and the Isarco Valley with snow-covered mountain peaks (Dolomites, Sciliar, Catinaccio, a.o.)
- free ski shuttle to the two ski resorts Maranza-Gitschberg and Vals-Jochtal
- advantageous ski pass offers for the Dolomiti Superski ski pass
- 14 modern lifts and 58 km of perfectly groomed slopes
- skiing at the "Brunner" lift (50 metres from our pension)
- trails for winter excursions
- Family sled trail easily accessible with the cable car
Travel cancellation insurance: We recommend purchasing travel cancellation insurance. The insurance is also available from our insurance partner HGV.